Our technicians can perform routine, step-by-step server administration procedures that require basic system administration skills, if your support plan includes this option..

Examples of such tasks include:

• Installing server operating system with default configuration
• Installing control panels with default options
• Installing database server with default settings
• Installing FTP server with default options
• Installing mail server
• Installing kernel updates (RPM only)
• Installing firewall with default configuration
• Installing any third party software in the server (only if provided with proper documentation)
• SSL installation
• Upgrading any third party software, provided the installation manual given by the software vendor
• Finding out the route for server load problem
• Cleaning unused files to free up disk partitions
• Restarting daemon
• Cleaning up the mail queue using any scripts provided with the control panel
  
• Adding/editing/deleting cron jobs
• Creating account backups
• Restoring accounts from hacked/crashed server
• Fixing permission problems in MySQL