Our technicians can perform routine, step-by-step server administration procedures that require basic system administration skills, if your support plan includes this option..
Examples of such tasks include:
- Installing server operating system with default configuration
- Installing control panels with default options
- Installing database server with default settings
- Installing FTP server with default options
- Installing mail server
- Installing kernel updates (RPM only)
- Installing firewall with default configuration
- Installing any third party software in the server (only if provided with proper documentation)
- SSL installation
- Upgrading any third party software, provided the installation manual given by the software vendor
- Finding out the route for server load problem
- Cleaning unused files to free up disk partitions
- Restarting daemon
- Cleaning up the mail queue using any scripts provided with the control panel
- Adding/editing/deleting cron jobs
- Creating account backups
- Restoring accounts from hacked/crashed server
- Fixing permission problems in MySQL
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