In case of any emergency situations we also provide Live chat support in the form of chat to troubleshoot issues immediately.
Our live chat intends to help customers instantly for all sorts of technical issues and queries for outsourced web hosting support. For (e.g.) if a customer or you have opted for a level 2 support plan, all the technical queries pertaining to the level 1 & 2 will be answered by the Tech.
Another resource for you to make use of is the IM Chat. This is not for end customers. This is intended for use at some emergency situations like Billing problem, DDOS attack and for Classifications of issues with you and also for classifying issues if you have anything with us.
For more queries feel free to contact us at
