Web Hosting Support Plans
At AssistanZ, we are well-versed with every aspect of web-based protocols. Therefore, we understand the intricacies that are involved as far as Web Hosting Support is concerned. This is the reason why we have support plans that revolve around extending efficient Web Hosting. These support plans have been specifically designed for Web Hosting companies of various magnitude. So, whether your scale of operations are huge or small, we have something for everyone!
| Plan Features | Expert | Deluxe | Starter |
|---|---|---|---|
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| Level 1 Tech | 3 Members | 3 Members | 3 Members |
| Level 2 Tech | 1 Member | - | 1 Member |
| Level 3 Tech | 1 Member | 1 Member | - |
| Sales/Billing Support | 2 Members | 1 Member | - |
| Server Limit | 20 | 20 | 20 |
| Control Panel administration | |||
| Basic server admin (more info) |
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| Advanced server admin (more info) |
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| Number of domains / server | Unlimited | Unlimited | Unlimited |
| Average response time | 30 mins | 30 mins | 30 mins |
| Average resolution time | 4 hours | 4 hours | 2 hours |
| Dedicated Tech? | |||
| Server monitoring type | Proactive (more info) |
Reactive (more info) |
Reactive (more info) |
| Support through helpdesk/email | |||
| Emergency IM / live chat to you(more info) | |||
| Standard IM support to you(more info) | |||
| Live chat to your customers?(more info) | Only Technical | Only Technical | Only Technical |
| Sales/Billing Support Live Chat |










