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Web Hosting Support Plans

At AssistanZ, we are well-versed with every aspect of web-based protocols. Therefore, we understand the intricacies that are involved as far as Web Hosting Support is concerned. This is the reason why we have support plans that revolve around extending efficient Web Hosting. These support plans have been specifically designed for Web Hosting companies of various magnitude. So, whether your scale of operations are huge or small, we have something for everyone!

Plan Features Expert Deluxe Starter
  Choose Choose Choose
Level 1 Tech 3 Members 3 Members 3 Members
Level 2 Tech 1 Member - 1 Member
Level 3 Tech 1 Member 1 Member -
Sales/Billing Support 2 Members 1 Member -
Server Limit 20 20 20
Control Panel administration
Basic server admin
(more info)
Advanced server admin
(more info)
Number of domains / server Unlimited Unlimited Unlimited
Average response time 30 mins 30 mins 30 mins
Average resolution time 4 hours 4 hours 2 hours
Dedicated Tech?
Server monitoring type Proactive
(more info)
Reactive
(more info)
Reactive
(more info)
Support through helpdesk/email
Emergency IM / live chat to you(more info)
Standard IM support to you(more info)
Live chat to your customers?(more info) Only Technical Only Technical Only Technical
Sales/Billing Support Live Chat