::::Testimonials::::

We support them and they recommend us!

In AssistanZ you will feel the comfort of home, where you just relax and run your business. We are there to assist you whatever the complexity of the issue may be. The following testimonials worth our quality support of non-stop hours, quick response and amazing skills. If you would like to know more about our customers and outsourcing to India please contact us through Live Chat

I use Assistanz to monitor, troubleshoot, and repair all 60 of my dedicated Unix servers, and I am very happy with their service. They detect problems 24/7 and get them fixed right away. They also handle my help desk, and are great and responding to the support tickets. I had used 3 other companies over the past year that offered similar services, but none of them did a very good job. I highly recommend Assistanz to any webmaster.

The primary reason for the helpdesk is because we have such a vast range of sites it's for users to let us know if theres a problem so we can easily identify and fix it. In examples of server problems, the whole point would be for them to spot it and then fix it, but I will struggle to find you 1 example in the months and months we used them where they did actually fix anything. They use 2 different people for "techs" and the junk they put on your desk so by the time it does go anywhere, myself or someone else has already fixed it.

We ended up switching to Assistanz.com who are alot better already, I very rarely have to deal with tickets now along and it has cut down my work load.

Assistanz support plans let us offer 24/7/365 technical support without having the worries of managing a full-time staff. This allows us to focus on growing our business..

Being a design company we need the control of our own in-house system admin team, after two or three years doing this in-house the costs where prohibitive. We decided to outsource our server system admin and end user support functions. Our standards are very high and exact as our clients; we tried no less than three outsourced support suppliers before finding Assistanz. From the very start they impressed us by not only being thorough with our servers but they really wanted to understand our business and its goals. That was two years ago, now the Assistanz guys are part of our team. I would have no hesitation in recommending them for any serious about delivering high quality user support as well as Server admin services..